Cancellation Policy

Cancellation policy: You Physiotherapy appointment is reserved specifically for you. We therefore ask that you notify us at least 48hours in advance if you wish to cancel or reschedule your appointment. Late cancellations and ‘no show’ appointments cost precious time and money, therefore if we receive less than 48 hours notice of cancellation 50% of your appointment cost will be charged. Less than 24hours or ‘No shows’ will be charged the full cost of the treatment. 

The health of our clients is our top priority.  During the COVID-19 pandemics we ask that you do not attend the clinic if you are showing any signs or symptoms, you may be offered an online alternative to ensure these precautions are upheld. We appreciate you informing us as soon as possible.

This policy was last updated on 7th October 2022